Last Updated: February 11, 2025
At The Canine Spot, we want your furry friend’s goodies to arrive quickly and safely. Below, you’ll find everything you need to know about our shipping process.
Processing & Shipping Times
Processing Time:
• Orders are processed and shipped within 1-3 business days (Monday-Friday, excluding holidays).
• You’ll receive a confirmation email with tracking details once your order ships.
Shipping Time:
• Standard Shipping (U.S.): 3-10 business days
• Expedited Shipping (U.S.): 2-3 business days
• International Shipping: 7-21 business days (varies by location)
Note: Shipping times may be affected by carrier delays, weather, or high order volume.
Shipping Rates
We offer free standard shipping on all U.S. orders over $50! For orders below $50, rates are calculated at checkout based on your location and selected shipping method.
📦 Expedited & International Shipping: Rates vary and are displayed at checkout.
Where We Ship
✅ United States & U.S. Territories
✅ International Shipping Available (Canada)
Not sure if we ship to your location? Contact us at thecaninespot@gmail.com.
Tracking Your Order
Once your order ships, you’ll receive a tracking number via email. Use this number to track your package in real time.
Lost, Delayed, or Damaged Shipments
• Lost Package? If your tracking shows “delivered” but you haven’t received your package, please wait 24-48 hours (sometimes carriers mark packages as delivered early). If it still hasn’t arrived, contact us at thecaninespot@gmail.com, and we’ll assist you.
• Damaged Order? If your item arrives damaged, please email us within 48 hours of delivery with photos, and we’ll make it right.
• Shipping Delays: We are not responsible for carrier delays, but we’ll do our best to help you locate your package.
Address Errors & Undeliverable Packages
• Please double-check your shipping address before placing an order.
• If a package is returned due to an incorrect address, we can reship it (additional shipping fees apply).
Still Have Questions?
We’re happy to help! Contact us at:
📧 thecaninespot@gmail.com
📍 Visit us: www.thecaninespot.com